Shipping Policy

At Careca Book, we are committed to ensuring that your electronic products are delivered to you safely and promptly. Please read our shipping policy to understand our processes and timelines.

1. Shipping Destinations

We ship to locations within UK and international destinations. Please note that shipping availability may vary depending on the product and your location.

2. Processing Time

• All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
• Once your order has been processed, you will receive a confirmation email with your tracking details.

3. Shipping Methods and Delivery Times

We offer a range of shipping options to meet your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Express Shipping: Delivery within 1-2 business days.

Please note that delivery times may vary based on your location and external factors like customs processing for international orders.

4. Shipping Costs

Shipping charges are calculated at checkout based on the shipping method you choose and the destination. Occasionally, we offer free shipping promotions on select products or order amounts.

5. International Shipping

For international orders, additional fees such as customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are not included in our shipping costs.

6. Order Tracking

After your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment online and monitor its progress.

7. Delayed or Lost Shipments

If your order is delayed or lost during shipping, please contact our customer service team at support@careca.com or +44 73656170023 for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Damaged Products

If your product arrives damaged, please contact us within 48 hours of receiving the shipment with photos of the damage. We will arrange for a replacement or refund, depending on the circumstances.